Docs
Guides for setting up, running and extending pre-orders on Shopify and BigCommerce.
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7 topicsAdmin 32
The PreProduct admin inside your Shopify dashboard.
- Pre-ship upsells
- Splitting orders
- Multi fulfilment location pre-order support
- Shopify checkout validation rules
- Offering multi-step payment plans
Front-end 4
The pre-order button, widget and cart on your storefront.
- Potential reasons why a pre-order is not adding to your Shopify cart
- Pre-order Button
- Customising how pre-orders display on your store
- Translating pre-order wording
Email Campaign 6
The emails PreProduct sends your pre-order customers.
- Klaviyo Pre-order Integration
- How to turn off automatic emails to customers
- Upcoming charge email
- Failed charge emails
- The pre-order email campaign
Setup 3
Install PreProduct and bring your existing pre-orders across.
- Migrate Shopify pre-orders into PreProduct
- Installing PreProduct on BigCommerce
- Installing PreProduct
FAQs 17
Quick answers to the questions we hear most.
- Purple Dot migration guide
- Potential reasons why a pre-order is not adding to your Shopify cart
- Editing the checkout terms and conditions label
- How to reactivate a finished listing
- How to turn off automatic emails to customers
Developer Resources 10
Tags, cart sessions, events and headless set-ups.
- Shopify pre-order tags and line-item properties
- Pre-order cart session
- Quick-buy buttons
- Adding to cart for headless stores
- Pre-order javascript events
Integrations 13
Set PreProduct up with third-party apps and services.
- Using PreProduct with Shopify Sidekick
- Scheduling product drops with JD Auto Schedule
- Loop Returns Pre-order Integration
- Shopify Shop App & Pre-Order Compatibility
- Gorgias pre-order integration
Still stuck?
Ask the docs AI anything, or talk to the team. We usually reply within a few hours.
